Terms of Service

    Last updated: 1 January 2026

    1. About Us

    These terms of service govern your use of the Legacy Lines website at legacy-lines.com and the professional services we provide. Legacy Lines is a will writing and estate planning service operated from 25 Chichester Rd, Tonbridge, Kent TN9 2TL. References to "we", "us" or "our" mean Legacy Lines.

    By using our website or engaging us to provide services, you agree to these terms. If you do not agree, please do not use our website or services.

    2. Our Services

    Legacy Lines provides professional will writing, lasting power of attorney (LPA) preparation, trust formation, and estate planning services. We are not a law firm and do not provide regulated legal advice. Where a matter requires regulated legal advice, we will tell you and recommend that you consult a solicitor.

    Our services are available to individuals aged 18 or over who are resident in the United Kingdom.

    3. Website Use

    The content on our website is provided for general information only and does not constitute legal, financial, or professional advice. You should obtain specific professional advice before taking or refraining from any action based on content on our site.

    You agree not to:

    • Use the website in any way that is unlawful or that we could reasonably object to.
    • Transmit any unsolicited or unauthorised advertising or promotional material.
    • Attempt to gain unauthorised access to any part of the website or its related systems.
    • Use automated tools to scrape or harvest data from the website without our prior written consent.

    4. Engagement and Fees

    A contract for our professional services is formed when you accept our written quotation and we confirm receipt of your instructions. Our fees are set out in our current price list, available on our Pricing page. Fees are payable as agreed at the time of engagement.

    Where we carry out work on your instructions and you subsequently cancel, we reserve the right to charge for work already completed at our standard hourly rate.

    5. Your Responsibilities

    You are responsible for:

    • Providing accurate and complete information when instructing us.
    • Notifying us promptly of any changes to your circumstances that may affect your will, LPA, or other estate planning documents.
    • Reviewing all draft documents carefully and raising any queries before signing.
    • Ensuring that any will or LPA we prepare is executed correctly in accordance with our instructions, as errors in execution can render a document invalid.

    6. Intellectual Property

    All content on this website — including text, images, logos, and design — is owned by or licensed to Legacy Lines and is protected by copyright and other intellectual property laws. You may print or download material for your personal use only. You must not reproduce, distribute, or use any content for commercial purposes without our prior written permission.

    7. Limitation of Liability

    We do not exclude liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

    Subject to the above, we are not liable for any indirect, incidental, or consequential loss arising from your use of our website or services. Our total liability to you in respect of any claim arising from our professional services shall not exceed the fees paid by you for the specific service giving rise to the claim.

    8. Third-Party Links

    Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or accept responsibility for the content of any third-party site.

    9. Privacy and Cookies

    Your use of our website and services is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these terms by reference.

    10. Changes to These Terms

    We may update these terms from time to time. The date at the top of this page shows when they were last revised. Continued use of our website or services after any update constitutes acceptance of the revised terms.

    11. Governing Law

    These terms are governed by the law of England and Wales. Any dispute arising from these terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

    12. Contact Us

    If you have any questions about these terms, please contact us: